CFE crews replace poles and service a transformer inside Puerto Aventuras

Crews from the Comisión Federal de Electricidad (CFE) have been working across Puerto Aventuras, replacing damaged poles on Bahía Chemuyil, servicing the transformer at Punta Matzoma and securing a badly worn pole on Bahía Xaak, the residents' association reported on September 23. It is the latest stage of a program the association has been pressing CFE for since at least February, and it is not finished: more sessions are planned, with dates to be confirmed by CFE.

The association in question is the Asociación de Colonos Propietarios y Fideicomisarios de Puerto Aventuras, known locally as Colonos, which looks after shared services such as maintenance, security and public lighting in the planned marina community. Everything in this piece comes from its own published updates, and is reported as the association describes it. The three places it names are streets inside Puerto Aventuras, not the separate village of Chemuyil further down the highway toward Tulum.

What the crews did

According to Colonos, the latest session combined preventive tree pruning, a review of the network and repairs at the points that needed them most. On Bahía Chemuyil the work moved forward on replacing damaged poles. At Punta Matzoma the crews worked on the transformer. On Bahía Xaak they dealt with a pole that the association says had deteriorated badly and was at risk of falling. Pruning and maintenance ran across the rest of the complex. The association adds that some jobs proved more complicated once the crews reached them, and took longer than planned.

It calls the progress "very positive" and thanks CFE for its willingness to keep scheduling sessions "until the pending work is completed". Each visit, it says, lets the crews move forward, find new needs and keep working preventively toward "a safer and more reliable infrastructure". It is also candid that there is "still much work to be done" and several points that need follow up.

How the program came together

The work did not start in September. On February 26, at the community's request, a CFE engineer sent by the utility's superintendent in Playa del Carmen toured the overhead network with the association. By Colonos' account the inspection looked at three things: poles in poor condition, transformers and their housings, and the high pruning needed to keep branches clear of the lines. The engineer was to write a technical report for the superintendent setting out the work he judged necessary.

A follow up meeting with the superintendent took place in March. On August 6 the association's board, its oversight committee and its infrastructure management met him again and formally handed over the community's written request for inspection and repair. Colonos reported that CFE agreed to send an outside contractor for the minor jobs in the following weeks, and its own crews for the heavier work at the end of August. The September 23 post is the first progress report on the crews' work that the association has published since.

There is a longer horizon too. In March the association reported that CFE was due to review a project to move Puerto Aventuras' medium voltage network from overhead lines to underground cables, an idea the association described as a way to improve the safety and resilience of the system in future. It has not published an outcome, and no timetable for that conversion has been announced.

What comes next

Some of the remaining jobs can only be done with the line switched off. Colonos says that several of them will again need a planned, temporary suspension of supply, and that once CFE confirms the date of the next session it will announce it in advance so residents and businesses can prepare. At the time of writing, in late September, no date had been published. The association posts its notices on its website, colonos.org.

What the updates do not give is a count of poles replaced, a list of the streets still to be done or an end date. The association's own framing is that this is progressive work, session by session, rather than a single project with a finish line, and it is worth reading it that way.

For owners and residents, the practical point is simple: the upkeep of the lines along their streets is being done in stages, with notice given before each planned cut. For more on the town and its homes, see our Puerto Aventuras page.

Sources: Asociación de Colonos Propietarios y Fideicomisarios de Puerto Aventuras, "Trabajos de infraestructura eléctrica", September 23, 2026; "Avances en la infraestructura eléctrica", August 7, 2026; "Actualización sobre la infraestructura eléctrica", March 12, 2026; and "Avances en la revisión de la infraestructura eléctrica en Puerto Aventuras", March 6, 2026. Quotations are TLAP's translations from the Spanish.